Customer Management Video


Manage Your Customers With Ease

TraceGains Customer Management centralizes, standardizes, and digitizes documentation allowing suppliers to quickly respond to customer sourcing and compliance requests. A single network platform eliminates the need for multiple portals, improving information and document exchange between suppliers and customers. Suppliers can publish a company profile, post product catalogs, and manage all customer inquiries with the click of a button. TraceGains PostOnceTM technology allows suppliers to share information, documentation, and online forms with all customers at once, avoiding the manual process of responding individually. The system lets suppliers control which documents are visible to customers and which are kept private.

Learn More

Recommended Content

Coffee Talk: Emma Karp Explains Why Our Marketplace is Different

Marc Simony June 28, 2022

In this latest installment of our limited series recounting what we do at TraceGains, we speak with Product Manager – Growth Emma Karp. TraceGains: What’s the difference between TraceGains’ marketplac...

Master the Modern Supply Chain

Nearly 30 months after a pandemic crippled the global supply chain, suppliers and manufacturers are still scrambling to return to something resembling normal. But most brands fail to acknowledge – at ...

Telling Stories with Data

Marc Simony June 15, 2022

In this latest installment of our limited series describing the work we do at TraceGains, we speak with Data Analyst Tariq Smith. TraceGains: How can data tell stories? Tariq Smith: First, let’s outli...