TraceGains Customer Management eliminates the need to log into multiple portals for multiple customers, only to fill out the same forms and answer the same questions over, and over, and over again. Manage all your customer needs at a granular level by item, document, or location. With Customer Management, you have complete control of which customers have access to what information down to individual items, locations and users. Stop the single-use portal insanity!
Key aspects of Customer Management:
Basic: Automates fulfillment of document requests from TraceGains customers through TraceGains Network.
Premium: Enables management of all documents and requests for every customer whether they are a TraceGains customer or not.
Allows suppliers to manage all customer needs by item, document, or location in a single platform.
Lets suppliers receive recommended locations from customers.