Level up with on-demand resources and training from TraceGains Academy
Designed with your success in mind, this hub houses resources to build your confidence, F&B industry expertise, and product knowledge with a wide range of easy-to-use formats.
Achieve your goals with onboarding resources|product updates|continuing education|automation how-tos
Whether you’re just getting started with TraceGains or looking to expand your toolset, we have everything you need to keep learning. TraceGains Academy meets our community members exactly where they are in their journeys. So you get the most out of our solutions—and your potential.
Welcome to TraceGains
The Academy makes it easy to get started. Watch our welcome video before you dive in.
My Courses
Access personalized content anytime. We make it easy to pick up where you left off.
Product Onboarding
Curated videos and insights to help you get started with TraceGains solutions.
Virtual Training
Learn more from expert-lead sessions on a variety of topics.
Help Articles
Find step-by-step instructions that address FAQs, automation, and more.
And More
Whether you only have a few minutes or a few days, explore everything the TraceGains Academy has to offer!
How to access the Academy
- Login to your TraceGains account.
- Click the question mark in the upper righthand corner.
- From the dropdown click “TraceGains Academy” and then choose “Explore the Academy.”
- Choose where you want to go from here!
Inside the TraceGains Academy
For a better idea of what to expect in your TraceGains journey, consider the fact that we regularly offer and update:
Self-guided learning
Choose the topics and courses that benefit you the most. Whether you’re a TG beginner, looking for help breaking down complex subjects, diving into specific products, and more.
Video library
Access short training videos on demand. Choose from a variety of curated topics, such as supplier best practices, quality management, documents, attributes, etc.
Certificates
Explore micro-courses that allow you to master skills across products, industry-wide topics, operational efficiencies, and more. Earn certificates that you can share with your network to demonstrate what you’ve learned.
Real-time Q&A
Get answers to commonly asked questions, complete with step-by-step instructions, through our help articles. Or join one of our live events for a more hands-on approach.
Insights from subject matter experts (SMEs)
Build a strong foundation with people you can trust. Our resources are created by industry insiders who understand the need to be certain when dealing with compliance documents. Not to mention the importance of efficiency in an increasingly complex supply chain. Get to know some of the SMEs behind the TraceGains Academy.
Frequently asked questions (FAQ) about customer education
Is there an extra cost for the academy?
No, it’s absolutely free for TraceGains customers. Please take advantage of these resources! And check back frequently for updates.
Is my learning data secure?
Always. At TraceGains, information security and privacy are built into our systems, including the TG Academy. We’re SOC 2 compliant, externally audited, and ready to help you learn in a secure setting.
Do you offer support for suppliers to onboard quickly?
Of course, we couldn’t forget about suppliers. We have office hours and a whole resource center for them.
Can I reenroll in materials?
Yes, you can reenroll as many times as you need. If you forgot how to do something or simply want a refresher, you can always revisit our resources.
Related resources to help you get started
Never stop learning
When was the last time you logged in? We’re here to help you from day one with TraceGains to wherever you are today. Continue to develop new skills with the latest content. As F&B regulations, standards, and technology change, we’re always updating our customer education to better serve you.