Webinars

TraceGains Network Training Webinars

On-Demand and ready whenever you are. This ever-growing library of webinars can help get you in-the-know about TraceGains Network.


Customer Management Training Webinars

Supplier Training: Customer Management Basic Essentials

Training webinar recording from September 2018

This session covered Customer Management basics and is great for first-time users for TraceGains Network, or anyone that needs a refresher course.

  • How to set-up your Supplier Group
  • Provide documents (and learn about the different types of docs)
  • How to accept Customer connections
  • How to manage Location, Item, and Document Security
  • Learn how to access free self-help material

Did You Know? Changes to TraceGains Network

Training webinar recording from February 2018

This session covered the changes to TraceGains Network user interface (now called Customer Management):

  • What is Customer Management
  • Why these new changes will make your workday even better
  • How to navigate and manage your new site
  • When you can expect the changes to take effect


Did You Know? Time Saving Tips for TraceGains Suppliers

Training webinar recording from January 2018

This session covered some of the Network basics like onboarding and creating profiles, in addition to:

  • How to set up a profile in the Network, noting the differences between group and location
  • How to set up a connection and how to connect the items to the correct documents
  • How to use PostOnce™ correctly to save you time
  • What help is available for TraceGains Network
 
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