Food, beverage, and CPG suppliers have unique challenges:
TraceGains Customer Management centralizes, standardizes, and digitizes documentation allowing suppliers to quickly respond to customer sourcing and compliance requests. A single network platform eliminates the need for multiple portals, improving information and document exchange between suppliers and customers. Suppliers can publish a company profile, post product catalogs, and manage all customer inquiries with the click of a button.
TraceGains PostOnceTM technology allows suppliers to share information, documentation, and online forms with all customers at once, avoiding the manual process of responding individually. The system lets suppliers control which documents are visible to customers and which are kept private.
Manages all customer needs by item, document, and location in a single platform
Promotes products and services to new and existing customers with a free listing in Market Hub
Enables immediate connection to the right customer contact, avoiding multiple emails and calls
Gives suppliers control over which documents customers can access
Delivers intuitive cloud-based software that is easily accessible from any web browser
Automates customer documentation requests, delivering an immediate response
"TraceGains allows us to provide our ideal level of customer service, without it, we’d need to add three more people."
- Jennifer Errickson, Quality Technician
