Glitchy global data

Data Kinks in the Supply Chain

Denis Storey
May 31, 2021

In the global supply chain, 80% of your data lives with your business partners? Want to see it all in one place? TraceGains Network can help.

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From antibiotics to television to the Internet, technology has worked wonders at making our lives easier, richer, and longer. But there’s always a price. It can take the form of harmful side effects, infomercials, or pop-up ads.

Although some might argue that Terms of Service Agreements are a far higher price to pay than any of those, they’re at least bad enough for most people to ignore them. A Deloitte research study found that more than 90% of users accept legal terms and conditions without even reading through them. For those in the 18-34 demographic, that number jumps up to 97%.

The updated notices we’ve all had to wade through since the European Union’s new privacy laws went live didn’t do much to move the needle.

Not all are as Draconian as PayPal’s appears to be. The online payment site went viral  after it notified a grieving widower that his wife had breached their terms of service by dying of breast cancer.

“You are in breach of condition 15.4(c) of your agreement with PayPal Credit as we have received notice that you are deceased… this breach is not capable of remedy,” the notice read.

It should be no surprise, then, that same Internet is rife with rumors and urban legends about social media, privacy, and data.

One of the most insidious of those is the persistent myth that social media sites such as Facebook and Instagram own the content users post there. That’s not true, although their user agreements “grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your privacy and application settings).”

In today’s food supply chain, a bakery might rent all the equipment in its plant to produce bread. But even though they don’t “own” the machinery, they still own the finished product.

It wouldn’t make much sense for a baker that leased its equipment to produce bread that would then be owned by the equipment manufacturer.

But that’s how some supply chain management software companies and supplier portals operate. Once a supplier submits documents and the data they contain, it’s no longer theirs. The system now owns it. And they charge suppliers a fee to share information with their customers. If you need to update a list of ingredients, there’s a charge for that, too. Want to delete an item? Good luck with that.

Suppliers on TraceGains Network own their data. They never have to pay to upload documents, access their data, add to it, or share it with their customers. Not all networks are created equal. Choose one that doesn’t strain your supplier relationship by ensuring your supplier retains control of their data and lets them manage it for free.