Predict Supplier Risk — Automatically

Your suppliers make promises, but too often you have to verify that the promises are kept. Suppliers may not be keeping their eye on the ball. Things fall through the cracks. Or even worse, suppliers may purposely ignore issues unless you hold their feet to the fire. This puts you at risk, increases your company’s exposure to risk, and lowers quality and profits.

Constant validation and verification is time-consuming, costly, and prone to error.

Supplier Management from TraceGains is vigilant 24x7, and automatically lowers your risk while simultaneously increasing your finished-goods quality.

24/7 Continuous Supplier Monitoring

Supplier Management automatically manages and monitors all the supplier documents that are critical to protecting your brand, insuring your product quality, complying with government and regulatory requirements, and meeting any additional customer-driven needs. Examples include:

• Supplier qualification questionnaires
• Supplier manual and procedures
• Audit documents, results, and critical findings
• Product guarantees
• Certifications (Kosher, Organic, etc.)
• Insurance certificates
• NDAs
• Allergen questionnaires
• Claims (GMO, melamine, nutrition, etc.)
• Food Safety Modernization Act (Foreign Supplier Verification)
• C-TPAT importation requirements for customs and security
• Country of origin
• Diversity information (minority-owned, female-owned, etc.)
• etc.

Make Supplier Forms Actionable

TraceGains ActionForms™ are unique and powerful. ActionForms™ not only capture the information provided by your suppliers, they empower automatic actions based on your business rules and unique needs.

ActionForms™ are automatically sent to suppliers at whatever time interval you specify. For example, all suppliers can receive a new allergen questionnaire at the beginning of each year. Suppliers then fill in the appropriate information on the ActionForm™ and return it to you. The TraceGains system then not only digitizes all of the information, it analyzes the information for compliance against your business rules. Any violations or out-of-specifications instantly trigger eNotifications to one or more individuals at the supplier and to one or more individuals within your organization. The system can even put suppliers on complete hold, automatically rejecting any shipments from the supplier.

Automate Supplier Communication and Corrective Action

Another key feature of Supplier Management is the Supplier Corrective Action Request (SCAR). Based on your business rules and specifications, the system automatically generates a partially completed SCAR document, which specifies the problem(s) and highlights the necessary corrective action(s) to be taken by the supplier. Suppliers complete the corrective action section and submit the document back. Upon your review the supplier is either put back into good standing or follow-up corrective action is required.

All of this is automatically recorded in the supplier’s history, providing another indicator of overall supplier performance.

TraceGains customers report that these automatic tools greatly enhance contract renegotiations and illuminate the most-at-risk suppliers. In some cases the only appropriate response is to seek alternate sources.

Retake Control and Demand Accountability

Supplier Management gives you visibility and accountability over your suppliers like never before. You can finally monitor on a real-time basis the contractual promises extended to you by your suppliers, brokers, and distributors, and take immediate action.